We deliver to all regions within Egypt. No matter where you are located in the country, you can trust us to deliver your order directly to your doorstep.

A 7-day exchange and refund policy typically means that customers have up to 7 days after purchase to return a product for either an exchange or a refund. Here are some key points that such a policy usually covers:

1. Timeframe: Customers must initiate the return within 7 days of the purchase date.
2. Condition of the Product: The product usually needs to be unused, in its original packaging, and in the same condition as when it was purchased.
3. Refund or Exchange: Depending on the policy, customers may have the option to either get a refund for the purchase price or exchange the product for another item of equal value.
4. Process: There is often a process to follow for returns, which may involve contacting customer service on sales@sixteenotwo.com

• Returns: For returns due to a change of mind or incorrect selection, the customer must bear the cost of return shipping.
• Exchanges: For exchanges, the customer is responsible for the shipping fees both for returning the original item and for shipping the exchanged item.